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Sales history

Owner

Completed, voided, and refunded sales. Open a row for the receipt and lines.

Who uses this

The owner, when a customer wants a reprint, or when you need to void or refund.

What you need first

  • Owner sign-in

Steps

1. Find a receipt

Open Transactions. Filter by location or search the receipt number. Open a row for lines, customer, and posting state. Void or refund only when the goods or payment actually reversed.

Sales history with receipt numbers, payment method, and status.
Sales history with receipt numbers, payment method, and status.

What done looks like

  • Receipt number, payment method, and status match the original sale.

Common mistakes

  • Void needs a reason. The dialog is required.